Nice99 Privacy Policy

01 Introduction

Nice99 takes data privacy seriously. We understand that when you share personal information with us, you're trusting us to handle it with care — and that's a responsibility we don't take lightly. This Privacy Policy explains in plain language what data we collect, why we collect it, and how we keep it safe.

This policy applies to all personal information collected through the Nice99 platform, whether you're browsing as a guest, creating an account, making a deposit, or using any of our gaming features. It covers data collected via the website and through the Nice99 mobile app.

If you have questions about anything in this policy, our support team is available to help. You can find our contact details in the Contact Us section at the bottom of this page.

02 Information We Collect

Nice99 collects personal information in two main ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full legal name, date of birth, and gender during account registration.
• Contact details including your mobile number and email address.
• Government-issued ID and other identity documents submitted for KYC verification.
• Payment details such as your bank account number or registered e-wallet name used for deposits and withdrawals in Philippine Peso.
• Communications you send to our support team, including messages, feedback, and dispute records.

Information collected automatically:

• Device information including your device type, operating system, and browser version.
• IP address and general location data at the time of login or transaction.
• Session data such as pages visited, features used, and time spent on the platform.
• Transaction history including deposits, withdrawals, bets placed, and game activity.
• Cookie and tracking data as described in the Cookies section of this policy.

We do not collect sensitive information beyond what is necessary for identity verification and regulatory compliance. All data collection is proportionate to the purpose for which it is used.

03 How We Use Your Information

The information Nice99 collects is used for the following purposes:

We do not use your data for automated decision-making that produces legal effects without human review, and we do not use your data to build third-party advertising profiles.

04 Legal Basis for Processing

Nice99 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to deliver the services you signed up for, including account creation, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable laws, including identity verification, anti-money laundering checks, and record retention requirements.
• Legitimate interests: Processing for purposes such as platform security, fraud prevention, and service improvement, where these interests do not override your rights.
• Consent: Where we rely on your consent for any specific processing activity, you will be asked to provide it clearly and may withdraw it at any time.

If you want to know the specific legal basis we rely on for any particular processing activity, please contact our support team and we will explain it clearly.

05 Sharing Your Information

Nice99 does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:

• Payment processors: We share necessary payment details with Philippine banking partners and local payment service providers to process your deposits and withdrawals.
• Identity verification providers: We work with KYC service providers to verify the identity documents you submit during account verification.
• Technology partners: We use trusted technology providers to operate the platform, including hosting, security, and analytics services. These partners process data on our behalf and are bound by confidentiality obligations.
• Legal authorities: We may disclose your information to law enforcement, regulatory bodies, or other authorities when required by law or in response to a valid legal order.
• Fraud prevention: In cases of suspected fraud or serious terms violations, relevant information may be shared with fraud prevention bodies or other gaming platforms to protect the integrity of our operations.

All third parties who receive your data are required to handle it in accordance with applicable data protection standards. We do not allow our service providers to use your data for their own marketing or unrelated purposes.

06 Cookies and Tracking

Nice99 uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small files stored on your device that help us remember your preferences, maintain your session, and understand how the platform is used.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of these.
• Analytics cookies: Help us understand how players use the platform — which pages are visited most, where sessions start and end, and how features are used. This data is aggregated and not linked to individual identities.
• Preference cookies: Remember your settings and preferences so you don't have to reconfigure them each time you visit.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the platform.

07 Data Retention

Nice99 retains your personal data for as long as your account is active and for a reasonable period afterward to meet our legal, regulatory, and operational obligations. The specific retention period depends on the type of data:

• Account and identity information is retained for the duration of your account and for a defined period following account closure, as required by applicable law.
• Transaction records, including deposit and withdrawal history, are retained for a minimum period required for financial and regulatory compliance.
• Communications with our support team are retained for a reasonable period to allow us to handle follow-up queries or disputes.
• Anonymised or aggregated data that cannot be linked back to you may be retained indefinitely for platform analytics and improvement purposes.

When data is no longer needed and retention requirements have been met, it is securely deleted or anonymised. If you request account closure, we will process your request in accordance with our standard procedures and applicable retention obligations.

08 Security Measures

Nice99 uses a combination of technical and organisational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These measures include:

• SSL (Secure Socket Layer) encryption for all data transmitted between your device and the Nice99 platform.
• Secure server infrastructure with access controls that limit data access to authorised personnel only.
• OTP (One-Time Password) authentication for account login and sensitive account actions.
• Regular security assessments and monitoring to detect and respond to potential vulnerabilities or threats.
• Staff training on data handling procedures and confidentiality obligations.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials or OTP codes with anyone.

09 Your Rights

As a Nice99 player, you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You can request that we delete your personal data, subject to our legal retention obligations. Note that we may not be able to delete all data immediately if it is required for ongoing compliance purposes.
• Right to object: You can object to certain types of processing, such as processing based on our legitimate interests.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a request or complaint is being resolved.
• Right to data portability: Where applicable, you can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact our support team with your request. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

10 Children and Minors

Nice99 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. The platform is designed and intended solely for adults who meet the eligibility requirements set out in our Terms and Conditions.

If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the platform, please notify us immediately so we can act.

11 Policy Updates

Nice99 may update this Privacy Policy from time to time to reflect changes in our operations, technology, or applicable legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

For material changes that significantly affect how we process your personal data, we will make reasonable efforts to notify registered players through available communication channels, such as an email notification or an in-platform message. However, we also recommend reviewing this page periodically so you are always aware of our current practices.

Your continued use of the Nice99 platform after a Privacy Policy update is posted constitutes your acknowledgment of the revised policy. If you do not agree with any changes, please contact support to discuss your options, including account closure if you wish to stop using the platform.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Nice99 handles your personal data, our team is here to help. You can reach us at any time through our support channels.

For data-related requests — such as accessing your data, requesting corrections, or asking about deletion — please include your registered account details so we can locate your records and respond efficiently.

You may also find answers to common questions on our FAQ page. For information about responsible gaming tools and self-exclusion options, please visit our Responsible Gaming page.